Privacy Policy
Traffic Link Limited (“Traffic Link”, "we", "our", or "us") values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Personal Data (Privacy) Ordinance (Cap. 486, Laws of Hong Kong) and, where applicable, the General Data Protection Regulation (EU) 2016/679 ("GDPR").
1. Information We Collect
We may collect and process the following types of information:
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a. Personal Data (as defined under PDPO and GDPR)
- Full name
- Email address
- Telephone number
- Business contact details
- IP address or location data (where applicable)
- Other identifiers or information voluntarily provided
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b. Technical and Usage Data
- Device and browser type
- Cookies and similar tracking technologies
- Log files, referring URLs, and site navigation patterns
2. Legal Basis for Data Processing
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a. We only collect and process personal data when:
- You have given explicit consent (e.g. signing up for newsletters)
- Processing is necessary for the performance of a contract
- Processing is necessary for compliance with a legal obligation
- Processing is necessary for our legitimate interests (e.g. service improvements, analytics), provided these interests are not overridden by your rights
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3. Use of Personal Data
We may use your information to:
- Provide, manage, and improve our services
- Respond to inquiries and offer customer support
- Send marketing communications (only with your consent, where required)
- Customize our website and services for better user experience
- Comply with legal and regulatory requirements
4. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including satisfying legal, regulatory, tax, accounting, or reporting requirements.
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5. Your Rights Under Hong Kong PDPO
Under the Personal Data (Privacy) Ordinance, you have the right to:
- Access your personal data
- Correct any inaccuracies
- Withdraw consent (where applicable)
- Be informed of the purpose and intended use of data collection
Requests can be made by contacting us (see Section 10).
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6. Your Rights Under the GDPR (If You Are in the EU/EEA)
If you are located in the European Union or EEA, you may have the following rights:
- Access your data
- Request correction or deletion
- Object to or restrict processing
- Data portability
- Lodge a complaint with a supervisory authority
- Withdraw consent at any time without affecting the lawfulness of prior processing
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7. Cross-Border Data Transfers
If your personal data is transferred outside of Hong Kong or the EU/EEA, we ensure that adequate safeguards (such as contractual clauses or equivalent protections) are in place to protect your privacy rights.
8. Cookies and Tracking Technologies
We use cookies and similar tools for analytics and to improve user experience. You can control cookies through your browser settings. Some features of our website may not function properly if cookies are disabled
9. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is completely secure, and we cannot guarantee the absolute security of your personal information.
10. Contact Us
If you have questions or wish to exercise your rights under this Privacy Policy, please contact:
Traffic Link
Email: info@traffic-link.com11. Changes to This Privacy Policy
We may update this policy to reflect changes in legal requirements or our data practices.